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Services Management

The thriving service industry is a key part of the UK economy, and our Services Management programmes have been specifically designed to help equip you with the skills to develop into a manager role within the key services industries.

The courses give you the opportunity to not only develop the core skills required of any manager within the services industry, but also to focus primarily on one services sector and enhance your knowledge through a range of workshops and projects related to the field. The flexibility of the courses mean that in the first year you study the core modules, and you can then select your desired services pathway to continue your studies into the second year.

  • Customer Services Management MSc


    Start Dates:     September
    Mode of Delivery: Full-time

    This programme is one of a suite of five services management courses offered by Kingston Business School. These courses have been designed around new management roles in core sectors, and will help you to develop your skills in management and consultancy within those areas. Our expert academics, along with guest speakers from industry, will teach and coach you to develop excellence in the area of customer services management.

    The suite of programmes is designed to be flexible, enabling you to change your chosen course at the end of the first semester. This means that in the final semester you study whichever services pathway is most beneficial to you.

    What will you study?

    The Customer Services Management MSc covers a range of issues related to service operations, consumer behaviour, project management and the legal issues related to business. You focus on customer services management topics, exploring key developments and trends in this area through a range of workshops and consultancy projects.

    View full course details.
    Apply Now
    Fees
    Bursaries
  • IT Consultancy Services Management MSc


    Start Dates:     September
    Mode of Delivery: Full-time

    This programme is one of a suite of five services management courses offered by Kingston Business School. These courses have been designed around new management roles in core sectors, and will help you to develop your skills in management and consultancy within those areas. Our expert academics, along with guest speakers from industry, will teach and coach you to develop excellence in the area of IT consultancy services management.

    The suite of programmes is designed to be flexible, enabling you to change your chosen course at the end of the first semester. This means that in the final semester you study whichever services pathway is most beneficial to you.

    What will you study?

    The IT Consultancy Services Management MSc covers a range of issues related to service operations, consumer behaviour, project management and the legal issues related to business. You focus on IT consultancy services management topics, exploring key developments and trends in this area through a range of workshops and consultancy projects.

    View full course details.
    Apply Now
    Fees
    Bursaries
  • Management Consultancy MSc


    Start Dates:     September
    Mode of Delivery: Full-time

    This programme is one of a suite of five services management courses offered by Kingston Business School. These courses have been designed around new management roles in core sectors, and will help you to develop your skills in management and consultancy within those areas. Our expert academics, along with guest speakers from industry, will teach and coach you to develop excellence in the area of management consultancy.

    The suite of programmes is designed to be flexible, enabling you to change your chosen course at the end of the first semester. This means that in the final semester you study whichever services pathway is most beneficial to you.

    What will you study?

    The Management Consultancy MSc covers a range of issues related to service operations, consumer behaviour, project management and the legal issues related to business. You focus on management consultancy topics, exploring key developments and trends in this area through a range of workshops and consultancy projects.

    View full course details.
    Apply Now
    Fees
    Bursaries
  • Public Services Management MSc


    Start Dates:     September
    Mode of Delivery: Full-time

    This programme is one of a suite of five services management courses offered by Kingston Business School. These courses have been designed around new management roles in core sectors, and will help you to develop your skills in management and consultancy within those areas. Our expert academics, along with guest speakers from industry, will teach and coach you to develop excellence in the area of public services management.

    The suite of programmes is designed to be flexible, enabling you to change your chosen course at the end of the first semester. This means that in the final semester you study whichever services pathway is most beneficial to you.

    What will you study?

    The Public Services Management MSc covers a range of issues related to service operations, consumer behaviour, project management and the legal issues related to business. You focus on public services management topics, exploring key developments and trends in this area through a range of workshops and consultancy projects.

    View full course details.
    Apply Now
    Fees
    Bursaries
  • Retail Management and Marketing MSc


    Start Dates:     September
    Mode of Delivery: Full-time

    This programme is one of a suite of five services management courses offered by Kingston Business School. These courses have been designed around new management roles in core sectors, and will help you to develop your skills in management and consultancy within those areas. Our expert academics, along with guest speakers from industry, will teach and coach you to develop excellence in the area of retail management and marketing.

    The suite of programmes is designed to be flexible, enabling you to change your chosen course at the end of the first semester. This means that in the final semester you study whichever services pathway is most beneficial to you.

    What will you study?

    The Retail Management and Marketing MSc covers a range of issues related to service operations, consumer behaviour, project management and the legal issues related to business. You focus on retail management and marketing topics, exploring key developments and trends in this area through a range of workshops and consultancy projects.

    View full course details.
    Apply Now
    Fees
    Bursaries
  • Services and Sales Management MSc


    Start Dates:     September
    Mode of Delivery: Full-time

    The services management portfolio offers a flexibile alternative to traditional business masters courses. We have designed a set of seven programmes in emerging areas of management such as ecommerce, consultancy practice and entrepreneurship. A key difference to between this masters and a traditional MBA is the focus on management. This is a masters that recognises that maths/statistics and accounting/finance are not essential for a management career!

    What will you study?

    The Services and Sales Management MSc covers a range of issues related to service operations, consumer behaviour, project management and the legal issues related to business. You focus on services and management topics, exploring key developments and trends in this area through a range of workshops and consultancy projects.

    View full course details.
    Fees
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