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Kingston Business School-led research finds email practices of diligent workers make them unhappy and less effective

Wednesday 06 September 2017

Dr Emma Russell leads the Wellbeing at Work research group

When your latest email pops up on your smartphone or computer screen, how do you react?

Head of Kingston Business School's Wellbeing at Work research group Dr Emma Russell (pictured left), alongside researchers from the University of Surrey, has been looking at how certain personality traits influence the way people manage their email in the workplace.

With a focus on conscientious people – hard-working and goal-oriented individuals – Dr Russell, who is a senior lecturer in occupational psychology at Kingston University, alongside Stephen Woods and Adrian Banks from the University of Surrey, scrutinised how people's strategies for managing email impacted on their wellbeing and accomplishments at work.

"Email has become embedded into working life and we all have our own way of handling it," Dr Russell explained. "How we respond depends upon our other work tasks and email culture, but is also influenced by our personalities and who we are."

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