Dr. Stephanie Morgan
BSc MSc PhD PFHEA Occupational Psychologist HPC Reg: PYL24864
Associate Dean, Education
KHBS214 Kingston Business School
Kingston Upon Thames
- 020 8417 9000 Ext: 65005
Stephanie is Associate Dean, Education for the Faculty of Business & Law. She is responsible for faculty quality assurance and enhancement, learning, teaching & assessment strategy, and accreditations. She has worked as Deputy Head for the Department of Leadership, HRM & Organisation, Course Director for the MSc Business/Occupational Psychology and course director for the MSc Leadership & Management in Health.
Stephanie has a background in IT management, with over twenty years experience in industry, including National Sales & Marketing Manager for Philips TDS, and Commercial Manager for Origin Benelux. During this time she was a Fellow of the Institute of Sales and Marketing Management. She began her career as a systems analyst and a systems engineer, and passed the Institute of Data Processing Management Parts I & II exams. She switched to psychology and after gaining her BSc took a Masters and PhD at Birkbeck, University of London, where she later lectured before moving to Kingston. A Chartered Psychologist, and full member of the British Psychological Society, she is on the register of competency for Level A (ability) and Level B (personality) tests, including the NEO, HPI and Wave assessment tools. She is also a Principal Member of the Association of Business Psychologists. She has been a non-executive Director of Surrey & Sussex Healthcare NHS Trust, and at Crawley Primary Care Trust.
Stephanie is certified to test in occupational assessments (level A and B) and is a committee member of the BSI group working on the new ISO standard for outsourcing. Since moving from Industry to academic work she has published a number of papers in both academic and practitioner journals and acts as a referee for business journals. Stephanie has written a number of book reviews, published in such journals as The Psychologist, Social Psychological Review and the Journal of Interdisciplinary Economics. She has published a book on the psychological and people management aspects of outsourcing (commissioned by Wiley-Routledge). Media experience: Radio (live and pre-recorded)
Currently continuing research into best practice in outsourcing management, remote management of staff, technology change and leadership development in the NHS. Special interest in the use of technology in research, and during organisational change (including e-rostering); and in blended learning to enhance higher education (the latter also in collaboration with Dr. Jacqui Taylor at Bournemouth University).
Stephanie is a Principal Fellow of the Higher Education Academy. She teaches sessions on Personality and Psychometric testing on a range of programmes at both Postgraduate and Undergraduate levels, sessions on discourse analysis and research paradigms to PhD candidates, and teaches on the final year UG leadership & management module. She has many years experience teaching on Occupational Psychology programmes, She has also developed and taught a number of postgraduate modules, including advanced research methods, new technology at work and issues in HRM, plus the undergraduate Marketing Principles in Practice and Postgraduate Advanced Research Methods in her previous position at Birkbeck, University of London, where she gained her PhD in 2003.
Stephanie has substantial experience in managing teams and projects. Since switching to academia she has been involved in research on specialist subjects such as outsourcing, technology change, work engagement, happiness and motivation, personality, leadership & management, diversity at work. Sectors: Stephanie has worked across a broad range of business sectors in both public and private environments, including health, education, banking, and technology Media experience: Radio (live and pre-recorded). Languages: English (mother tongue) Dutch (basic)
Consulting to a range of companies and public sector organisations on various aspects of work psychology including outsourcing, staff motivation, technology related change, and managing diversity.
She is a Chartered Psychologist with the British Psychological Society, and a member of the Occupational Division, and the Qualitative Research, Psychology of Education, Coaching, and Social Psychology sections. Principal Fellow of the HEA. Full member of the Association of Business Psychologists. She is an Honorary Fellow of the National Outsourcing Association, and a British Standards Institute committee member.
Benson, Vladlena and Morgan, Stephanie (2016) Social university challenge : constructing pragmatic graduate competencies for social networking. British Journal Of Educational Technology, 47(3), pp. 465-473. ISSN (print) 0007-1013
Benson, Vladlena, Morgan, Stephanie and Filippaios, Fragkiskos (2014) Social career management: social media and employability skills gap. Computers in Human Behavior, 30, pp. 519-525. ISSN (print) 0747-5632
Benson, Vladlena and Morgan, Stephanie (2013) Student experience and ubiquitous learning in higher education: impact of wireless and cloud applications. Journal of Creative Education, 4(8a), pp. 1-5.
Morgan, Stephanie J (2012) Book Review of: Managerial ethics: managing the psychology of morality by Marshall Schminke. Social Psychological Review, 14(1), pp. 48-49. ISSN (print) 1369-7862
Benson, Vladlena, Morgan, Stephanie and Tennakoon, Hemamali (2012) A framework for knowledge management in higher education using social networking. International Journal of Knowledge Society Research, 3(2), pp. 44-54. ISSN (print) 1947-8429
Morgan, Stephanie (2011) A good selection. Book Review of: 'The psychology of personnel selection' by Tomas Charmorro-Premuzic & Adrian Furnham. The Psychologist, 24(1), p. 41. ISSN (print) 0952-8229
Benson, Vladlena, Filippaios, Fragkiskos and Morgan, Stephanie (2010) Online social networks: changing the face of business education and career planning. International Journal of eBusiness Management, 4(1), pp. 20-33. ISSN (online) 1835-5412
Morgan, Stephanie (2008) Book Review of: Consumer culture, identity and well-being: the search for the 'good life' and the 'body perfect' by Helga Dittmar. The Psychologist, 21(7), p. 604. ISSN (print) 0952-8229
Morgan, Stephanie (2008) The psychological impact of outsourcing transfers. The outsourcing project: achieving competitive advantage through collaborative partnerships, 5(1),
Morgan, Stephanie J. and Symon, Gillian (2006) The experience of outsourcing transfer: implications for guidance and counselling. British Journal of Guidance and Counselling, 34(2), pp. 191-207. ISSN (print) 0306-9885
Morgan, Stephanie and Symon, Gillian (2002) Computer-mediated communication and remote management: integration or isolation? Social Science Computer Review, 20(3), pp. 302-311. ISSN (print) 0894-4393
Benson, Vladlena and Morgan, Stephanie, eds. (2015) Implications of social media use in personal and professional settings. Hershey, U.S. : IGI Global. 311p. ISBN 9781466674011
Benson, Vladlena and Morgan, Stephanie, eds. (2014) Cutting-edge technologies and social media use in higher education. Hershey, U.S. : IGI Global. 370p. ISBN 9781466651746
Morgan, Stephanie, ed. (2009) The human side of outsourcing: psychological theory and management practice. Oxford : Wiley-Blackwell. 320p. ISBN 9780470718704
Benson, Vladlena and Morgan, Stephanie (2016) Justifying the ROI of social media investment in education. In: Information Resources Management Association, , (ed.) Social media and networking: concepts, methodologies, tools, and applications. Hershey, U.S. : IGI GLOBAL. pp. 491-503. ISBN 9781466686144
Benson, Vladlena and Morgan, Stephanie (2015) Measuring the social impact: how social media affects higher education institutions. In: Benson, Vladlena and Morgan, Stephanie, (eds.) Implications of social media use in personal and professional settings. Hershey, U.S. : IGI Global. ISBN 9781466674011 (In Press)
Benson, Vladlena, Morgan, Stephanie and Tennakoon, Hemamali (2013) Social networking in higher education: a knowledge convergence platform. In: Lytras, Miltiadis D. , Ruan, Da , Tennyson, Robert D. , Ordonez De Pablos, Patricia , Garcia Penalvo, Francisco and Rusu, Lazar, (eds.) Information systems, e-learning, and knowledge management research: 4th World Summit on the Knowledge Society, WSKS 2011, Mykonos, Greece, September 21-23, 2011. Revised selected papers. Berlin, Germany : Springer. pp. 416-425. (Communications in Computer and Information Science) ISSN (print) 1865-0929 ISBN 9783642358791
Benson, Vladlena, Filippaios, Fragkiskos and Morgan, Stephanie (2010) Applications of social networking in students' life cycle. In: Wankel, Charles, (ed.) Cutting-edge social media approaches to business education: teaching with Linkedin, Facebook, Twitter, Second Life, and Blogs (PB). Greenwich, U.K. : Information Age Publishing. pp. 73-93. ISBN 9781617351167
Morgan, Stephanie J. (2009) Conclusion: towards a model of responses to outsourcing. In: Morgan, Stephanie J., (ed.) The human side of outsourcing: psychological theory and management practice. Oxford : Wiley-Blackwell. pp. 263-278. ISBN 9780470718704
Morgan, Stephanie J. (2009) Introduction to theory and evidence. In: Morgan, Stephanie J., (ed.) The human side of outsourcing: psychological theory and management practice. Oxford, U.K. : Wiley-Blackwell. pp. 73-94. ISBN 9780470718704
Blakeley, Richard and Morgan, Stephanie J. (2009) Knowledge transfer and knowledge sharing. In: Morgan, Stephanie J., (ed.) The human side of outsourcing: psychological theory and management practice. Oxford, U.K. : Wiley-Blackwell. pp. 181-189. ISBN 9780470718704
Morgan, Stephanie J. (2009) Transitioning and the psychological contract. In: Morgan, Stephanie J., (ed.) The human side of outsourcing: psychological theory and management practice. Oxford, U.K. : Wiley-Blackwell. pp. 249-261. ISBN 9780470718704
Morgan, Stephanie (2008) Interviews - electronic. In: Thorpe, Richard and Holt, Robin, (eds.) The Sage dictionary of qualitative management research. London : SAGE Publications Ltd. pp. 120-122. ISBN 9781412935289
Stuttaford, Sean S. and Morgan, Stephanie (2007) Employee engagement in IT outsourcing: a South African case study. In: Taplin, Ruth, (ed.) Outsourcing and human resource management: an international survey. Abingdon, Oxon., UK : Routledge. pp. 217-236. (Routledge studies in the growth economies of Asia series) ISBN 0415428912
Morgan, Stephanie (2007) Human resource management and employee engagement. In: Taplin, Ruth, (ed.) Outsourcing and human resource management: an international survey. Abingdon, Oxon., UK : Routledge. pp. 26-56. (Routledge studies in the growth economies of Asia series) ISBN 0415428912
Morgan, Royston and Morgan, Stephanie (2007) The outsourcing lifecycle. In: Taplin, Ruth, (ed.) Outsourcing and human resource management: an international survey. Abingdon, Oxon., UK : Routledge. pp. 57-81. (Routledge studies in the growth economies of Asia series) ISBN 0415428912
Morgan, Stephanie J. and Symon, Gillian (2004) Electronic interviews in organizational research. In: Cassell, Catherine and Symon, Gillian, (eds.) Essential guide to qualitative methods in organizational research. London, UK : SAGE. pp. 23-33. ISBN 0761948872
Conference or Workshop Item
Morgan, Stephanie, Morgan, Royston and Doran, Desmond (2016) Group processes in outsourcing projects - implications for performance. In: 23rd EuROMA Conference: Interactions; 17-22 Jun 2016, Trondheim, Norway. ISBN 9788230332771
Benson, Vladlena, Morgan, Stephanie and Tennakoon, Hemamali (2015) Developing pragmatic skills of social capital investment : review of the role of social technologies in the student lifecycle. In: 10th International Conference on e-Learning (ICEL-2015); 25 - 26 Jun 2015, Nassau, The Bahamas. ISSN (print) 2048-8882 ISBN 9781910810255
Benson, Vladlena and Morgan, Stephanie (2015) Social university challenge: developing pragmatic skills for social networking in future managers. In: British Academy of Management (BAM) Conference 2015: The Value of Pluralism in Advancing Management Research, Education and Practice; 8-10 Sep 2015, Portsmouth, U.K.. (In Press)
Benson, Vladlena and Morgan, Stephanie (2015) Understanding learners' positions towards social technology adoption in pedagogy. In: Emerging Technologies and Authentic Learning in Higher Vocational Education Conference 2015; 31 Aug - 03 Sep 2015, Cape Town, South Africa.
Morgan, Stephanie and Benson, Vladlena (2014) Barriers to the adoption of social technologies in higher education. In: Society for Research into Higher Education (SRHE) Annual Research Conference 2014: Inspiring future generations: embracing plurality and difference in higher education; 10-12 Dec 2014, Newport, U.K..
Benson, Vladlena and Morgan, Stephanie (2013) Social higher education: how effective is it? In: The 8th International Conference on e-Learning (ICEL) 2013; 27-28 Jun 2013, Cape Town, South Africa. ISSN (print) 2048-8882 ISBN 9781909507265
Benson, Vladlena and Morgan, Stephanie (2013) Student employability: can I get a job through social networking? In: 2013 International Higher Education Teaching and Learning Association (HETL) Conference: Exploring Spaces for Learning; 13-15 Jan 2013, Orlando, Florida, U.S..
Morgan, Stephanie and Benson, Vladlena (2013) Use of VLE apps in business education: challenges and emerging issues. In: Business & Economics Society International Conference; 6-9 Jul 2013, Monte Carlo, Monaco. (Unpublished)
Benson, Vladlena and Morgan, Stephanie (2012) Student experience: issues of wireless access and cloud deployment in higher education. In: 9th International Joint Conference on e-Business and Telecommunications (ICETE 2012); 24-27 Jul 2012, Rome, Italy.
Fitkov-Norris, Elena, Alfes, Kerstin, Shantz, Amanda, Lees, Becky and Morgan, Stephanie (2011) Student engagement – or not... Initial findings. In: The 2nd Annual Faculty of Business and Law Conference: Emerging Issues in Business and Law; 10 May 2011, Kingston upon Thames, U.K.. (Unpublished)
Morgan, Stephanie (2010) Outsourcing and customer service: cultures and competencies. In: British Psychological Society (BPS) Division of Occupational Society Annual Conference; 13-15 Jan 2010, Brighton, U.K..
Benson, Vladlena, Morgan, Stephanie and Filippaios, Fragkiskos (2010) Social media and student lifecycle: impact on career success. In: Emerging Issues in Business and Law; 22 Jun 2010, Kingston upon Thames, U.K.. (Unpublished)
Benson, Vladlena, Filippaios, Fragkiskos and Morgan, Stephanie (2009) Evaluating student expectations: social networks in career development. In: Society for Research into Higher Education (SRHE) Annual Conference 2009: Challenging Higher Education: knowledge, policy and practice; 8-10 Dec 2009, Newport, U.K..
Morgan, Stephanie (2007) Are we positive or positivist? Qualitative methods in positive psychology. In: 1st Applied Positive Psychology Conference; 18-20 April 2007, University of Warwick, UK. (Unpublished)
Morgan, Stephanie (2007) Optimal flow experience: teaching, learning and life. In: Psychology Research Seminar; 6 Dec 2007, Bournemouth, U.K.. (Unpublished)
Liefooghe, Andreas, Jonsson, Hannes Ingvar, Conway, Neil J. and Morgan, Stephanie Juliette (2004) Morale revisited. In: Academy of Management (AOM) Annual Meeting: Creating Actionable Knowledge; 06 - 11 Aug 2004, New Orleans, U.S..