Dr Stephen Gourlay
BA MA PhD
Head of the Department of Management
KHBS310 Kingston Business School
Kingston Upon Thames
- 020 8417 9000 Ext: 65683
Stephen joined Kingston Business School as a senior lecturer in 1990 after a career as a research assistant / fellow on projects on unions and technical change, change management and technical change, workplace health and safety, and non-union industrial relations. He was made a Reader in 2005 and became an Associate Professor in 2013.
He was a lead researcher on a NHS SDO funded project investigating Health Managers’ information behaviours, and co-director of the Kingston Employee Engagement Consortium (2010-13). He teaches research methods, and employee 'engagement'. Stephen has also written reports for Optimum Technology Training Ltd., and the Chartered Institute of Personnel and Development, and recently became an Academic Member of the CIPD.
'Engagement' of employees; social science research methodology with particular emphasis on text analysis; knowledge management and organisational learning concepts and theory; he has a special interest in Q-methodology.
His main research interests are on conceptual issues surrounding the concept of ‘engagement’, and in developing qualitative approaches to studying engagement. He is a co-investigator on a National Institute for Health Research (Health Services & Delivery Research programme) funded study to evaluate intentional rounding by nurses and member of a team investigating nurse turnover, funded by Health Education South London. He is also interested in perspectives on research methodology that break with traditional perspectives such as quantitative vs. qualitative.
Research methods on masters and doctoral programmes, with a bias towards non-statistical perspectives and techniques. 'Engagement' in the employment relationship. He is currently module leader for a Level 7 module on Engagement of Employees and Organizational Learning.
He has undertaken several consultancy projects notably on engagement for the Chartered Institute of Personnel and Development (CIPD) as part of the Kingston Employee Engagement Consortium. Other organizations for which he has done work include Optimum Technology Training Ltd. Amey, and GE.
British Academy of Management
CIPD (Academic member)
Harris, Ruth, Sims, Sarah, Levenson, Ros, Gourlay, Stephen, Ross, Fiona, Davies, Nigel, Brearley, Sally, Favato, Giampiero and Grant, Robert (2017) What aspects of intentional rounding work in hospital wards, for whom and in what circumstances? A realist evaluation protocol. BMJ Open, 7(1), e014776. ISSN (online) 2044-6055
Edwards, Christine, Guven-Uslu, Pinar, Gourlay, Stephen, Drennan, Vari and Gillard, Steven (2014) Explaining health managers’ information-seeking behaviour and use. BMC Health Services Research, 14(Suppl 2), P34. ISSN (online) 1472-6963
Gourlay, Stephen (2006) Conceptualizing knowledge creation: a critique of Nonaka's theory. Journal of Management Studies, 43(7), pp. 1415-1436. ISSN (print) 0022-2380
Gourlay, Stephen (2006) Towards conceptual clarity for 'tacit knowledge': a review of empirical studies. Knowledge Management Research and Practice, 4(1), pp. 60-69. ISSN (print) 1477-8238
Gourlay, Stephen (2004) On organizational learning and knowledge management. Book Review of: 'The Blackwell handbook of organizaional learning and knowledge management' by M. Easterby-Smith and M. Lyles (eds.). British Journal of Management, 15(S1), S96-S99. ISSN (print) 1045-3172
Woodall, Jean, Gourlay, Stephen and Short, Darren (2002) Trends in outsourcing HRD in the UK: the implications for strategic HRD. International Journal of Human Resources Development and Management, 2(1/2), pp. 50-63. ISSN (print) 1465-6612
Gourlay, Stephen (2007) An activity centered framework for knowledge management. In: McInerney, Claire R. and Day, Ronald E., (eds.) Rethinking knowledge management: from knowledge management to knowledge processes. Berlin, Germany : Springer Verlag. pp. 21-63. (Information Science and Knowledge Management) ISSN (print) 1568-1300 ISBN 9783540710103
Gourlay, Stephen (2006) Knowledge management and international human resource management. In: Edwards, Tony and Rees, Chris, (eds.) International human resource management: globalization, national systems and multinational companies. Harlow, UK : FT Prentice Hall. pp. 151-171. ISBN 0273651773
Gourlay, Stephen and Nurse, Andrew (2005) Flaws in the "engine" of knowledge creation: a critique of Nonaka's theory. In: Buono, Anthony F. and Poulfelt, Flemming, (eds.) Challenges and issues in knowledge management. Greenwich, Connecticut, USA : Information Age Publishing. pp. 293-315. (Research in Management Consulting, no. 5) ISBN 1593114192
Woodall, Jean and Gourlay, Stephen (2004) The relationship between professional learning and continuing professional development in the UK: a critical review of the literature. In: Woodall, Jean , Lee, Monica and Steward, Jim, (eds.) New frontiers in HRD. London, UK : Routledge. pp. 98-111. (Routledge Studies in Human Resource Development, no. 8) ISBN 041531237X
Gourlay, Stephen (2003) Knowing as semiosis: steps towards a reconceptualization of "tacit knowledge". In: Tsoukas, Haridimos and Mylonopoulos, Nicos, (eds.) Organizations as Knowledge Systems: Knowledge, Learning and Dynamic Capabilities. Basingstoke, UK : Palgrave Macmillan. pp. 86-105. ISBN 1403911401
Woodall, Jean and Gourlay, Stephen (2001) The relationship between professional learning and continuing professional development in the UK: the implications for a research design. In: Aliaga, Oscar A., (ed.) Proceedings AHRD 2001 Conference, Tulsa, Oklahoma, February 28-March 4, 2001. Baton Rouge La, USA : Academy of Human Resource Development. pp. 632-639.
Conference or Workshop Item
Narendran, Sunitha and Gourlay, Stephen (2016) Workplace spirituality: a bibliometric analysis. In: International Conference on Spirituality and Management: Indigenous Models of Sustainability, Good Governance and Spiritual Transformation; 4-6 Jan 2016, Bangalore, India. (Unpublished)
Artiguas, Desiree, Narendran, Sunitha and Gourlay, Stephen (2012) Individual differences in organisation-based self-esteem: a case study in Venezuela. In: Business Association of Latin American Studies (BALAS) 2012 Annual Conference: Latin American Firms Competing in the Global Economy; 27-30 Mar 2012, Rio de Janeiro, Brazil. (Unpublished)
Edwards, Christine, Gourlay, Stephen and Fox, Rebekah (2011) Explaining health managers information behaviour and use. In: The 2nd Annual Faculty of Business and Law Conference: Emerging Issues in Business and Law; 10 May 2011, Kingston upon Thames, U.K.. (Unpublished)
Mahieu, Christian, Nilles, Jean-Jacques, Butler, Christina, Gourlay, Stephen and Narendran, Sunitha (2010) Training for ethical discernment as a company policy: the eval'ethic experience. In: 9th Annual Colloquium of The European Academy of Business in Society (EABIS): Corporate Responsibility and Emerging Markets; 20-21 Sep 2010, St.Petersburg, Russia. (Unpublished)
Gourlay, Stephen (2005) Tacit knowledge: unpacking the motor skills metaphor. In: 6th European Conference on Organizational Knowledge and Learning Capabilities; 17-19 March 2005, Boston, USA.
Gourlay, S.N. (2004) 'Tacit knowledge': the variety of meanings in empirical research. In: 5th European Conference on Organizational Knowledge, Learning and Capabilities; 2-3 April 2004, Innsbruck, Austria.
Gourlay, Stephen (2003) Knowledge transfer and reading: implications of the transactional theory of reading for research and practice. In: 4th European Organizational Knowledge, Learning and Capabilities Conference; 13-15 April 2003, Barcelona, Spain.
Gourlay, Stephen (2003) The SECI model of knowledge creation: some empirical shortcomings. In: 4th European Conference on Knowledge Management; 18-19 Sep 2003, Oxford, England.
Woodall, J., Gourlay, S.N. and Short, D. (2002) Trends in outsourcing HRD in the UK: the implications for strategic HRD. In: British Universities Industrial Relations Association HRM Study Group Conference; 1 Mar 2002, Kingston upon Thames, England.
Gourlay, Stephen (2001) Getting from A to B: on the question of knowledge transfer. In: 17th EGOS (European Group for Organizational Studies) Colloquium; 5-7 Jul 2001, Lyon, France.
Gourlay, Stephen (2001) Situated cognition and knowledge: a contribution towards conceptual clarity for knowledge management. In: 8th International Symposium on the Management of Corporate and Industrial Knowledge; 22-24 Oct 2001, Compiègne, France.
Woodall, J., Gourlay, S.N. and Short, D. (2001) Trends in outsourcing HRD in the UK: the implications for strategic HRD. In: Second Conference on HRD Research and Practice across Europe; 26-27 Jan 2001, Twente, The Netherlands.
Woodall, J. and Gourlay, S.N. (2001) The relationship between professional learning and continuing professional development in the UK: the implications for a research design. In: Human Resource Development: the emerging theoretical agenda and empirical research; 25 May 2001, Kingston upon Thames, England. (ESRC Research Seminar Series)
Gourlay, S.N. (2000) Frameworks for knowledge: a contribution towards conceptual clarity for knowledge management. In: Knowledge Management: Concepts and Controversies Conference; 10-11 Feb 2000, Warwick University, UK.
Gourlay, Stephen (2000) On some cracks in the "engine" of knowledge-creation: a conceptual critique of Nonaka and Takeuchi's (1995) model. In: British Academy of Management annual conference; 13-15 September 2000, Edinburgh, UK.
Gourlay, Stephen (1999) Communities of practice: a new concept for the millenium, or the rediscovery of the wheel? In: Organizational Learning. 3rd international conference.; 6-8 June 1999, Lancaster, UK. ISBN 1862200718
Drennan, Vari M, Halter, Mary, Grant, Robert, Gale, Julia, Harris, Ruth and Gourlay, Stephen (2015) Adult nurse turnover and retention: South London project report. (Project Report) Faculty of Health, Social Care and Education, Kingston University and St George's, University of London. (Unpublished)
Edwards, Christine, Fox, Rebekah, Gillard, Steven, Gourlay, Stephen, Guven, Pinar, Jackson, Charles, Chambers, Mary and Drennan, Vari (2013) Explaining health managers' information seeking behaviour and use. (Project Report) Southampton, U.K. : National Institute for Health Research. 215 p.
Gourlay, Stephen, Alfes, Kerstin, Bull, Elaine, Baron, Angela, Petrov, Georgy and Georgellis, Yannis (2012) Emotional or transactional engagement - does it matter? (Project Report) London, U.K. : Chartered Institute of Personnel and Development.
Gourlay, Stephen, Alfes, Kerstin, Bull, Elaine, Narendran, Sunitha, Petrov, Georgy and Shantz, Amanda (2011) Locus of engagement: understanding what employees connect with at work. (Project Report) London, U.K. : Chartered Institute of Personnel and Development. 34 p. (Research Insight)