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Dr Rachel Lewis

C.PSYCHOL, Occupational Psychologist HPC Reg. PYL16509
Associate Professor in Occupational/Business Psychology, Course Director MSc Occupational and Business Psychology
Management

KHBS302 Kingston Business School
Kingston University
Kingston Hill
Kingston Upon Thames
KT2 7LB

Phone:
020 8417 9000 Ext: 65466
Rachel.Lewis@kingston.ac.uk

Biography

Although originally studying Psychology, Rachel moved into, and worked in marketing and sales promotion for nearly ten years upon graduating. She then left work in 2003 to study for her Masters in Occupational Psychology at Goldsmiths, University of London. She worked as a senior consultant for a year before returning to academia to complete her PhD. She has lectured at Goldsmiths, University of London and City University before joining Kingston. Her research is focused upon leadership and management, particularly upon the link between management and employee engagement and well-being. Her doctoral research explored the role of implicit theories of leadership in the context of employee well-being, focused on understanding more about why managers may impact upon the health of employees in the workplace.

Rachel is a Registered Occupational Psychologist, a full member of the British Psychological Society and on the register of competency for Level A and Level B occupational tests including the NEO, TDI and OPQ (and verified assessor for Level A). Rachel is the former chair of the Division of Occupational Psychology (DOP) Conference Working Group and a member of DOP Professional and Educational Standards Strategy Group. Rachel combines her academic career with that of consultancy and training and is a Director of a niche Occupational Health Consultancy, Affinity Health at Work. She provides consultancy and training in management and leadership development and employee wellbeing and engagement to organisations, including PriceWaterhouseCoopers, BUPA, and a number of NHS Trusts, Central Government Departments and County Councils.

In 2014 Rachel (along with Emma Donaldson-Feilder, her colleague at Affinity Health at Work) won the Chartered Management Institute Article of the Year, Division of Occupational Psychology Practitioner of the Year, and British Psychological Society Practitioner of the Year award for her evidence based practice. 

 

Expertise

Rachel is certified to test in occupational assessments (level A and B), and is verified to assess Level A. Since moving from industry to academia, Rachel has published a number of papers in both academic and practitioner journals, and acts as a referee for psychological journals. She has written and edited three books. Her first, written with Emma Donaldson-Feilder and Joanna Yarker called 'Preventing Stress in Organizations: How to develop positive managers', published by Wiley Blackwell in 2011, won the BPS Practitioner Book of the Year Award 2013.  Rachel publishes extensively in trade and industry press and publications.

Research Interest(s)

  • Leadership and Management, particularly the link between management and well-being
  • Management Development
  • Sustainability of learning
  • Employee stress and well-being
  • Employee engagement and resilience

 

Teaching

Rachel is a course director and Associate Professor for the Occupational and Business Psychology MSc programmes; and a module leader for Career Counselling, Training and Development. She has had many years experience teaching on Occupational Psychology programmes at a number of universities including Goldsmiths, University of London, City University London, Nottingham University, Aston University, Loughborough University and London Metropolitan University.

Recent Publications

Number of items: 57.

Article

Goldshteyn, Victoria, Arevshatian, Lilith and Lewis, Rachel (2016) Music as an HR resource for employee wellbeing. HR Zone,

Lewis, Rachel and Donaldson-Feilder, Emma (2015) Collaboration between practitioners and academics crucial to developing HR agenda. HRZone,

Arevshatian, Lilith and Lewis, Rachel (2015) NHS customer service - forget about process, it's about emotional engagement. HRZone, Mar,

Lewis, Rachel and Donaldson-Feilder, Emma (2015) One-off management is a waste of time and money. HRZone, Apr,

Pangallo, Antonio, Zibarras, Lara, Lewis, Rachel and Flaxman, Paul (2015) Resilience through the lens of interactionism: a systematic review. Psychological Assessment, 27(1), pp. 1-20. ISSN (print) 1040-3590

Lewis, Rachel, Yarker, Joanna, Donaldson-Feilder, Emma, Flaxman, Paul and Munir, Fehmidah (2010) Using a competency based approach to identify the management behaviours required to manage workplace stress in nursing: a critical incident study. International Journal of Nursing Studies, 47(3), pp. 307-313. ISSN (print) 0020-7489

Donaldson-Feilder, Emma and Lewis, Rachel (2009) Putting the management into stress management: manager behaviours that prevent and reduce stress. Counselling at Work(Summer), pp. 4-10. ISSN (print) 1351-007X

Donaldson-Feilder, Emma and Lewis, Rachel (2009) Putting the management into stress management: manager behaviours that prevent and reduce stress at work. PH.com, p. 9. ISSN (print) 1472-7501

Yarker, Joanna and Lewis, Rachel (2009) Stress management issues in general practice. General Practice Update, 2(7/8), pp. 13-17. ISSN (print) 1753-9773

Donaldson-Feilder, Emma, Yarker, Jo and Lewis, Rachel (2008) Line management competence: the key to preventing and reducing stress at work. Strategic HR Review, 7(2), pp. 11-16. ISSN (print) 1475-4398

Book

Leonard, H. Skipton , Lewis, Rachel , Freedman, Arthur M. and Passmore, Jonathan, eds. (2013) The Wiley-Blackwell handbook of the psychology of leadership, change and organizational development. Chichester, U.K. : John Wiley & Sons. 475p. ISBN 9781119976578

Lewis, Rachel and Zibarras, Lara, eds. (2013) Work and occupational psychology: integrating theory and practice. London, U.K. : Sage Publications Ltd. 474p. ISBN 9781446260708

Donaldson-Feilder, Emma, Yarker, Joanna and Lewis, Rachel (2011) Preventing stress in organizations: how to develop positive managers. Oxford, U.K. : Wiley-Blackwell. 280p. ISBN 9780470665534

Book Section

Donaldson-Feilder, Emma and Lewis, Rachel (2016) Healthy organisations, healthy leadership and management, healthy employees .... for healthy performance. In: Chartered Institute of Personnel and Development, , (ed.) Moving the employee well-being agenda forward: a collection of thought pieces. London, U.K : Chartered Institute of Personnel and Development. pp. 23-24.

Donaldson-Feilder, Emma and Lewis, Rachel (2015) Positive manager behaviour for engagement and wellbeing. In: Burke, Ronald J. , Page, Kathryn M. and Cooper, Cary L., (eds.) Flourishing in life, work and careers: individual wellbeing and career experiences. Cheltenham, U.K. : Edward Elgar Publishing Limited. pp. 315-333. (New Horizons in Management Series) ISBN 9781783474097

Zibarras, Lara and Lewis, Rachel (2013) Emerging trends and future directions in occupational psychology. In: Lewis, Rachel and Zibarras, Lara, (eds.) Work and occupational psychology: integrating theory and practice. London, U.K. : Sage Publications Ltd. pp. 427-446. ISBN 9781446260708

Lewis, Rachel and Zibarras, Lara (2013) Ethical and research skills you will need as an occupational psychologist. In: Lewis, Rachel and Zibarras, Lara, (eds.) Work and occupational psychology: integrating theory and practice. London, U.K. : Sage Publications Ltd. pp. 52-88. ISBN 9781446260708

Lewis, Rachel and Zibarras, Lara (2013) Future directions for occupational psychologists. In: Lewis, Rachel and Zibarras, Lara, (eds.) Work and occupational psychology: integrating theory and practice. London, U.K. : Sage Publications Ltd. pp. 447-462. ISBN 9781446260708

Donaldson-Feilder, Emma, Munir, Fehmidah and Lewis, Rachel (2013) Leadership and employee well-being. In: Leonard, H. Skipton , Lewis, Rachel , Freedman, Arthur M. and Passmore, Jonathan, (eds.) The Wiley-Blackwell handbook of leadership, change and organizational development. Chichester, U.K. : John Wiley & Sons. pp. 155-173. ISBN 9781119976578

Zibarras, Lara and Lewis, Rachel (2013) What are occupational psychologists? In: Lewis, Rachel and Zibarras, Lara, (eds.) Work and occupational psychology: integrating theory and practice. London, U.K. : Sage Publications Ltd. pp. 25-51. ISBN 9781446260708

Zibarras, Lara and Lewis, Rachel (2013) What is occupational psychology? In: Lewis, Rachel and Zibarras, Lara, (eds.) Work and occupational psychology: integrating theory and practice. London, U.K. : Sage Publications Ltd. pp. 3-24. ISBN 9781446260708

Leonard, H. Skipton, Lewis, Rachel, Freedman, Arthur M. and Passmore, Jonathan (2013) The role of psychology in leadership, change and organization development. In: Leonard, H. Skipton , Lewis, Rachel , Freedman, Arthur M. and Passmore, Jonathan, (eds.) The Wiley-Blackwell handbook of leadership, change and organizational development. Chichester, U.K. : John Wiley & Sons. pp. 1-11. ISBN 9781119976578

Lewis, Rachel, Yarker, J and Donaldson-Feilder, E (2012) The vital role of managers in managing psychosocial risks. In: Biron, Caroline , Karanika-Murray, Maria and Cooper, Cary L., (eds.) Improving organizational interventions for stress and well-being: addressing process and context. London, U.K. : Routledge. ISBN 9781848720565

Donaldson-Feilder, Emma, Yarker, Joanna and Lewis, Rachel (2008) Management competencies for preventing and reducing stress at work. In: Houdmont, Jonathan and Leka, Stavroula, (eds.) Occupational health psychology: European perspectives on research, education and practice. Nottingham, U.K. : Nottingham University Press. pp. 229-256. ISBN 9781904761822

Conference or Workshop Item

Lewis, Rachel and Donaldson-Feilder, Emma (2014) Managing for sustainable employee engagement and wellbeing. In: 11th Conference of the European Academy of Occupational Health Psychology: Looking at the past - planning for the future: Capitalizing on OHP multidisciplinarity; 14-16 Apr 2014, London, U.K.. ISBN 9780992878603

Donaldson-Feilder, Emma and Lewis, Rachel (2014) People management - vital for employee health, wellbeing and engagement: research into practice. In: 11th Conference of the European Academy of Occupational Health Psychology: Looking at the past - planning for the future: Capitalizing on OHP multidisciplinarity; 14-16 Apr 2014, London, U.K.. ISBN 9780992878603

Lewis, Rachel, Donaldson-Feilder, Emma and Tharani, Taslim (2014) Sustaining employee engagement for future organisational health. In: British Psychological Society (BPS) Division of Occupational Psychology (DOP) Annual Conference 2014: Applying the Science of Psychology to Work; 8-10 Jan 2014, Brighton, U.K..

Arevshatian, Lilith and Lewis, Rachel (2014) They just don’t really get it: exploring the wellbeing of customer service workers in healthcare. In: Institute of Work Psychology (IWP) 4th Biennial Conference of Work, Well-being, and Performance; 24-26 Jun 2014, Sheffield, U.K.. (In Press)

Arevshatian, Lilith and Lewis, Rachel (2014) An interpretative phenomenological exploration of wellbeing. In: Tenth Congress of Qualitative Inquiry (QI): Qualitative Inquiry and the Politics of Research; 21-24 May 2014, Champaign, U.S.. (Unpublished)

Arevshatian, Lilith and Lewis, Rachel (2013) Shawshank redemption and unpalatable messages: the wellbeing of feedback professionals. In: British Psychological Society (BPS) Division of Occupational Psychology (DOP) Annual Conference 2013: Connecting and Contributing to Make a Difference; 9-11 Jan 2013, Chester, U.K..

Arevshatian, Lilith and Lewis, Rachel (2013) 'Spinal cord' for the trust, or 'outside toilet'? The wellbeing of NHS feedback employees. In: 8th Biennial Conference of the International Society of Critical Health Psychology (ISCHP); 22-24 Jul 2013, Bradford, U.K.. (Unpublished)

Lewis, Rachel (2012) Linking management to employee wellbeing. In: Health and Wellbeing at Work; 6-7 Mar 2012, Birmingham, U.K.. (Unpublished)

Lewis, Rachel (2012) Linking management to employee wellbeing. In: Midlands Workplace Wellbeing (MWW): 2nd Regional Conference: National Stress Awareness Day Conference (NSAD); 25 Oct 2012, Birmingham, U.K..

Donaldson-Feilder, Emma, Lewis, Rachel, Tharani, Taslim and Pangallo, A (2012) Switched on: what can managers do to enhance employee engagement? In: British Psychological Society (BPS) Division of Occupational Psychology (DOP) Annual Conference 2012: Delivering Excellence: Stimulating, Informing and Engaging our Profession; 11-13 Jan 2012, Chester, U.K..

Donaldson-Feilder, E, Lewis, Rachel and Yarker, J (2010) Developing on-line materials to support managers in the prevention and reduction of stress in the workplace. In: 9th Conference of the European Academy of Occupational Health Psychology; 29-31 Mar 2010, Rome, Italy. ISBN 9781907284465

Lewis, R, Stride, C, Yarker, J and Donaldson-Feilder, E (2010) Exploring Leader-Member Exchange from the broader social context: an examination of the interaction between individual LMX and team LMX in explaining well-being outcomes over time. In: British Psychology Society Annual Occupational Psychology Conference: Science and practice: developing our profession for the future; 13 - 15 Jan 2010, Brighton, U.K.. (Unpublished)

Lewis, Rachel, Stride, C, Yarker, J and Donaldson-Feilder, E (2010) Exploring leader-member exchange within teams: the interaction of team member's LMX on the relationship between individual LMX and well-being outcomes over time. In: Institute of Work Psychology (IWP) 2nd Biennial Conference of Work, Well-being, and Performance.; 29 Jun - 01 Jul 2010, Sheffield, U.K.. (Unpublished)

Donaldson-Feilder, E, Lewis, Rachel and Yarker, J (2010) Preventing stress: promoting positive manager behaviour. In: British Psychological Society (BPS) Division of Occupational Psychology (DOP) Annual Conference 2010: Science and Practice: Developing our Profession for the Future; 13-15 Jan 2010, Brighton, U.K..

Donaldson-Feilder, E, Yarker, J and Lewis, Rachel (2009) Management competencies for preventing and reducing stress at work. In: British Psychological Society (BPS) Division of Occupational Psychology (DOP) Annual Conference 2009; 14-16 Jan 2009, Blackpool, U.K..

Lewis, Rachel (2009) Manager's role in individual engagement, wellbeing and effectiveness. In: A one-day update for Human Resources professionals: Annual Truestone Human Resources Conference; 12 Nov 2009, London, U.K..

Lewis, R, Yarker, J and Donaldson-Feilder, E (2009) When what you get from a manager isn't what you want: the impact of ILT difference on employee wellbeing over time. In: British Psychological Society Annual Occupational Psychology conference; 14 - 16 Jan 2009, Blackpool, U.K..

Donaldson-Feilder, E, Yarker, J and Lewis, Rachel (2008) Promoting positive manager behaviour: developing a stress management competency indicator tool. In: 8th Conference of the European Academy of Occupational Health Psychology; 12-14 Nov 2008, Valencia, Spain.

Donaldson-Feilder, Emma, Yarker, Joanna, Lewis, Rachel and Flaxman, Paul (2007) Identifying behavioural competencies for line managers in order to improve staff wellbeing. In: 13th European Congress on Work and Organizational Psychology: Sustainable Work: Promoting Human and Organizational Vitality; 9-12 May 2007, Stockholm, Sweden. (Unpublished)

Donaldson-Feilder, E, Yarker, J, Lewis, Rachel and Flaxman, P (2007) Understanding the stress management-line management link. In: British Psychological Society (BPS) Division of Occupational Psychology Annual Conference 2007; 10-12 Jan 2007, Bristol, U.K..

Lewis, Rachel, Yarker, J, Donaldson-Feilder, E and Flaxman, P (2007) The role of implicit leadership theories in stress management: their impact upon both recall and perceived importance of management behaviours under pressure. In: British Psychological Society (BPS) Division of Occupational Psychology (DOP) Annual Conference 2007; 10-12 Jan 2007, Bristol, U.K..

Lewis, Rachel, Pryce, J, Donaldson-Feilder, E and Flaxman, P (2006) The role of implicit leadership theories in stress management: their impact upon both recall and perceived importance of management behaviours under pressure. In: 7th Conference of the European Academy of Occupational Health Psychology; 8-10 Nov 2006, Dublin, Ireland. ISBN 9789729048210

Monograph

Lewis, Rachel, Donaldson-Feilder, Emma, Jones, Bethan and Johal, Mandip (2014) Developing managers to manage sustainable employee engagement, health and well-being. (Technical Report) London, U.K. : Chartered Institute of Personnel and Development. 70 p. (Research insight)

Lewis, Rachel, Donaldson-Feilder, Emma and Tharani, Taslim (2012) Managing for sustainable employee engagement: developing a behavioural framework. (Technical Report) London, U.K. : Chartered Institute of Personnel and Development. 22 p. (Research Insight)

Lewis, Rachel and Donaldson-Feilder, Emma (2012) Perspectives on leadership in 2012: implications for HR. (Discussion Paper) London, U.K. : Chartered Institute of Personnel and Development. 25 p. (Research Report: August 2012)

Lewis, Rachel, Donaldson-Feilder, Emma and Pangallo, Antonio (2011) Developing resilience. (Technical Report) London, U.K. : Chartered Institute of Personnel and Development. 23 p. (Research insight)

Lewis, Rachel, Donaldson-Feilder, Emma and Pangallo, Antonio (2011) Developing resilience: an evidence based guide for practitioners. (Project Report) London, U.K. : Chartered Institute of Personnel and Development. 10 p.

Lewis, Rachel, Donaldson-Feilder, Emma and Tharani, Taslim (2011) Management competencies for enhancing employee engagement. (Project Report) London, U.K. : Chartered Institute of Personnel and Development. 26 p. (Research Insight)

Donaldson-Feilder, Emma and Lewis, Rachel (2011) Preventing stress: promoting positive manager behaviour phase 4: how do organisations implement the findings in practice? (Project Report) London, U.K. : Chartered Institute of Personnel and Development. 32 p. (Research insight)

Donaldson-Feilder, Emma, Lewis, Rachel and Yarker, Joanna (2009) Preventing stress: promoting positive manager behaviour. (Project Report) London, U.K. : Chartered Institute of Personnel and Development. 60 p.

Yarker, Joanna, Lewis, Rachel and Donaldson-Feilder, Emma (2008) Management competencies for preventing and reducing stress at work: identifying the management behaviours necessary to implement the management standards: phase two. (Project Report) Bootle, U.K. : Health and Safety Executive. 108 p. (Research Report, no. RR633)

Yarker, Joanna, Lewis, Rachel, Donaldson-Feilder, Emma and Flaxman, Paul (2007) Management competencies for preventing and reducing stress at work: identifying and developing the management behaviours necessary to implement the HSE Management Standards. (Project Report) Bootle, U.K. : Health and Safety Executive. (Research Report, no. RR553)

Database or Web Resource

Donaldson-Feilder, Emma and Lewis, Rachel (2013) Role of the line manager in engendering sustainable employee engagement.

This list was generated on Wed Jun 28 04:53:13 2017 BST.

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